Contact
Contact Rachel Shultz — Beauty Edit by Rachel
Questions about a product, unsure which shade to order, or ready to book a session? Rachel answers every message personally — not a support desk, not a chatbot.
Email
shop@beautyeditbyrachel.ca
Response time
Usually within 1–2 business days.
Based in
Toronto and the GTA, Ontario — shipping across Canada and to the United States.
Who you're talking to
Beauty Edit by Rachel is run by Rachel Shultz, a professional makeup artist with over 20 years of experience — including owning a cosmetic boutique and running a certified makeup school in Montreal. Every product in the shop is one she has personally tested and uses.
That means when you ask which serum suits your skin or which shade to order, the answer comes from someone who has worked on thousands of faces — not from a script.
Before you write
Quick answers
Your question may already be answered here — otherwise see the full FAQ or send a message below.
Rachel replies personally, usually within 1 to 2 business days. If your question is about an existing order, include your order number so she can look it up straight away.
Satin Finish Foundation runs from 100, the fairest shade, to 112, the deepest. Match to your jawline in natural daylight. If you are still unsure, send a message describing your usual shade in other brands and Rachel will recommend one.
Unopened and unused products can be returned within 14 days of delivery, subject to approval. For hygiene and safety reasons opened cosmetics, skincare and beauty devices cannot be returned.
Use the form below and tick "I'd like to book a session or course", then choose which one you are interested in. Rachel will reply personally to arrange a time.
Yes. Shipping is complimentary across Canada on orders over $150, and we also ship to the United States, usually 3 to 5 business days. For anywhere else in the world, send a message and we will arrange it.
Beauty Edit by Rachel is based in Toronto, Ontario, serving clients across Toronto and the GTA, and ships across Canada and to the United States.